Since Parimatch is one of the world’s leading gambling services sites, it knows the importance of offering quality customer support services. The company is available worldwide, and people can rely on the support team when needed.
Even though the quality of the support services varies from country to country, overall, it is on par with other companies in its league. The brand wants to help all of its users, but some can rely on more contact options than others. Let’s learn more about the ways to contact Parimatch India and in other parts of the world.
| Parimatch India Customer Care Options | |
| Live chat | Available 24/7 |
| [email protected] | |
| Social Media | Facebook, Instagram, X, Telegram |
Parimatch Customer Care Number
The most important thing to remember about Parimatch’s phone number is that you won’t find it in every country. If it is available, all you need to do is call it, and a person from the support team will assist you.
As long as the phone line is free and you call within working hours, you can talk to someone immediately. Our experience with this contact method is positive, but since it’s rare, you will most likely not have access to it.
Parimatch Email
Sending an email is much more convenient when you have a serious query and/or need to send documents. Unlike the phone number, you can contact Parimatch by sending an email in almost any country. Usually, the email addresses are as follows:
- Parimatch India e-mail: [email protected]
- Parimatch International e-mail: [email protected]
- Parimatch UK e-mail: [email protected]
Depending on the situation, you may have to wait up to a few hours or working days to get a reply. The response time will depend a lot on the day of the week and whether there are many email requests.
Submit a request – Feedback Form on the Parimatch Website or App
In some cases, Parimatch may allow you to use a “Submit a request” form on its site or application. Usually, this option is available in the help category, but you will come across that option after you try to find an answer in the FAQ section.
If the answer given is not helpful enough, you can click on the “Submit a request” link under it and fill out the form. The idea of the feedback is to let Parimatch know that it needs to improve a given question in the FAQ section or add more information.
Parimatch Live Chat
There’s no arguing that the live chat is the most important and common contact option at Parimatch. You can find it in India and every single country where this site operates, and for a good reason.
When you decide to contact the live chat, you can ask different kinds of questions. Usually, you will have to deal with the chatbot first, but you will eventually have access to a real support agent. Once that happens, you can ask various questions, and the person will gladly answer all of them.
To access the live chat at Parimatch, you have to open the menu and go to “Support”: This contact option should be available 24/7, but this will depend on your country of residence. Particularly in India, the Parimatch live chat is available 24/7.
Social Media Profiles
Parimatch is a big name in online gambling, so it’s no surprise it is big on social media. Most people follow the brand’s social media profiles to learn about new bonuses, promos, and partnerships. Others, however, can use it when they have questions or need help.
Speaking of social media, Parimatch has profiles for the countries it operates in. You can see some examples below, but search for the operator’s social media profile in your country.
- @ParimatchIndia on X
- UK Twitter (X) page – https://twitter.com/ParimatchUK
- Parimatch India on Instagram
- International Instagram profile – https://www.instagram.com/parimatch/
- Parimatch Facebook page
- Telegram – https://t.me/parimatchind
Final Say
Although the number of contact options at Parimatch depends on where you reside, the quality is consistent. The support department has the experience needed to help you, and it is more than happy to do so. You can ask a wide array of questions, and the people who work there will do what they can to help.
Remember that you may have to use specific contact options even if you don’t want to because Parimatch may not offer anything else in your country. This is a big drawback, so we won’t be surprised if this operator addresses it in the future.
FAQ
What if Parimatch doesn’t help me resolve my issue?
You can try using some of the other contact options at Parimatch and contact the brand’s social media channels.
Does Parimatch have an FAQ section I can use before I contact customer support?
Yes, Parimatch usually has a FAQ section that can be helpful for some of the most common questions.
How good is Parimatch’s customer care?
Parimatch’s customer support level is standard for an iGaming operator of this calibre.
What language does the Parimatch customer service team speak?
Depending on where you reside, you can access Parimatch’s support department in English, Hindi, and more.
Should I try another method if I don’t get a response?
Yes, you should definitely try another contact method if you don’t get a response the first time.
Last updated: 31 Jul, 2024 at 13:52